Friday, May 09, 2008
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Customer Spotlight
Copper Eagle   "...We're able to prove late hours, patrols, and satisfy customer queries resulting in continued business. We're very satisfied!" - Bill C., Copper Eagle
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  CASE STUDY - COPPER EAGLE

Copper Eagle Patrol & Security

About Copper Eagle Patrol & Security
Founded by Bill Corbett in 1987 in Santa Clarita, California - Copper Eagle Patrol & Security is the largest patrol fleet operating in the Santa Clarita Valley.  Since then, the Copper Eagle team has grown to over 80 members and a fleet of 13 vehicles.  The company provides patrol officers and security officers - armed, unarmed, plain clothes and uniformed - from a 24-hour radio dispatch and communications center for residential, commercial and industrial customers.

The Introduction
The management team at Copper Eagle had been researching GPS fleet management solutions and approached Universal Tracking Technologies, Inc. back in January of 2000.  Based on our analysis of their business needs, we recommended the Validator V2000 and, more recently, the Validator V4200 GPS tracking solutions for all of the vehicles in their security fleet. 

The Test
With daily security calls and routes, Copper Eagle needed a way to monitor the productivity and effectiveness of their workforce.  They also had a desire to be able to prove late hours, patrols, and provide answers to their many customer inquiries.  Additionally, due to the rapid rate of growth in the area, the Santa Clarita Valley has experienced some heavy traffic and congestion problems, so getting around town to service their customers and patrol their regular routes quickly and efficiently is a big priority for Copper Eagle.   

The Results
To date, Copper Eagle has utilized GPS for record-keeping on all of their vehicles and has enjoyed the many benefits of the detailed reports and concrete data provided by their GPS tracking solutions.  Bill Corbett reports that although specific dollar amounts are unknown, the return on investment is evidenced by continued business. 

Copper Eagle remains very satisfied with the level of support and customer service provided by Universal Tracking.  In a recent survey, Mr. Corbett stated that it is "highly likely" that he would recommend a GPS tracking solution from Universal Tracking to a colleague and would continue to purchase additional units to support the continued growth of his fleet! 

Universal Tracking Technologies, Inc. is proud to provide GPS tracking solutions for the benefit of the committed and hardworking Copper Eagle staff and their clientele.  For more information about Copper Eagle Patrol & Security, please visit their website at http://www.coppereaglesecurity.com.

Copper Eagle Patrol & Security
26752 Oak Street, Unit C
Santa Clarita, CA  91351
(661) 251-6999 / Fax (611) 251-8661

    
  WHAT OUR CUSTOMERS SAY...
UTTI’s Validator system has proven to be a valuable tool in helping us manage our vehicles and drivers. It has cut overtime, allows us to know driver habits and tells us where our vehicles have been. The system has also helped us cut down considerably on maintenance, and has been a great tool for planning and managing our routes. The Validator system has already saved us real money and will undoubtedly pay for itself many times over.
Doug Gere, Irvine, CA
Prudential Overall Supply

 


"...We're able to prove late hours, patrols, and satisfy customer queries resulting in continued business. We're very satisfied!"
Bill Corbett, Santa Clarita, CA
Copper Eagle Security

 


We are extremely satisfied with the products and services from your company. After the first week of using GPS we have already realized a difference in efficiency. We are looking forward to the other benefits GPS has to offer.
Bill S., Corona, CA
Home Pride, Inc.

 


"Thank you so much for setting us up with your Universal Tracking GPS system. The detailed data that we receive from the trucks really helped to get our drivers back on track. We used the "Start/ Stop" report to work with our drivers on unnecessary or long stops. With this system, we were able to show our drivers that they were either stopping too many times for drinks/snacks/etc., or stopping too long for lunch breaks. Once we explained that five or six stops of 5-10 minutes each day, times an average of two people per vehicle is a significant amount of payroll, they were able to see a problem they could fix. It also helped, as we were able to map out routes, in future routing assignments. We find that our delivery system is running much more efficiently now than it ever has."

"Overall, we think the system will easily pay for itself within the first year. We are very pleased with your product, and I have told many business associates about Accu-Tracker. I wish you the best of luck with your product, and have no doubt that your company will be a great success."
Rusty P., President,  , CA
A V Party Rental, Inc.

 


"Thanks for your ongoing support with Universal Tracking's GPS system, it has been a big success with our company. It has eliminated the frustration of finding out just where my employees have gone, kept them on route and from making unnecessary stops that are not warranted. We instantly saw the difference in our employees in and out drive times with your program. As you know when we purchased your program, the no monthly fees really helped in our decision to buy Accu-Tracker. It has proven to be a great one-time investment for us."
Kevin K, Reseda, CA
Excel Cabinets

 


"It has given us the capability to monitor our driver habits such as idling, speed and whether or not they are taking the vehicles home. We have been able to route the vehicles in a more efficient manner thus increasing the amount of deliveries we make. Since our drivers are more efficient, we have seen a considerable decrease in our fuel consumption."
Hans R, Las Vegas, NV
Steel Engineers

 


"We find Universal Tracking's GPS system to be an extremely beneficial tool for managing our fleet. It is used to verify starts and stops versus scheduling, verify vehicle use against time cards, and to track driving behavior. Because we can now monitor our driver's habits, we have realized a tremendous savings in fuel. We currently get 8 mpg as opposed to 6.5 mpg previously, which really adds up when driving 100,000 miles per year. The Accu-Tracker system has helped us to realize our goal of a safe and efficient fleet."
Blake M, Salt Lake City, UT
Maxway

 


"Once you have it, you can't live without it!"
Rick U, Cropseyville, NY
The Rubbish Man

 


  
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